The Student Support team provide help and advice on almost anything. We are here to help you with problems both inside and outside of College. Ours is a confidential, non-judgemental service. You can make an appointment by either dropping in, or telephoning on the above numbers or texting us.

You can find Student Support in ‘The Link’ (next to the cafeteria) at North Road or in ‘The Link’ (in Reception) at Lansdowne. We also offer drop-ins and appointments at other sites. Please call us or see posters for details.

You can also find all the details of support and services available to you in our Student Handbook!





We have a team of counsellors and welfare officers here at the College to help you. Whether you are full-time, part-time or a distance learner we are ready to listen and help, whatever the problem, big or small.

You can either pop in to book an appointment, call or text us, or use the confidential email service (

We will listen carefully to you, work with you to understand yourself and your situation more fully and respect and value your thoughts, feelings and experiences. Counselling is confidential – occasionally there is an exception to this – BUT you will always know and be part of anything being passed on.

In addition a lot of organisations offer confidential help outside of The College. A directory of helpful agencies is contained within the Student handbook.

PHONE Bournemouth 205896, Poole 205660
TXT ‘HELP’ to 07950 081388


The College:

  • Recognises that young people have a fundamental right to be protected from harm, exploitation and discrimination, and that students cannot learn effectively unless they feel safe;
  • Will provide an environment which promotes equality, self-confidence, a feeling of worth, and the knowledge that students’ concerns are listened to and acted upon;
  • Is committed to ensuring that best practice is adopted when working with all young people, offering them support and protection, and accepts that it has a legal and moral responsibility to implement procedures to fulfil its duty of care, to safeguard their wellbeing and to protect them from abuse;
  • Will ensure that all staff understand the importance of working in partnership with students, their families/carers and others in order to promote and safeguard the welfare of young people;
  • Will follow the Local Safeguarding Children’s Board (LSCB) inter-agency procedures and legislative and statutory guidance.


You can book appointments here for any support in the following areas:

  • Information Technology
  • English
  • Maths
  • Time Management Skills
  • Revision Techniques
  • Proofreading

If the area you need help with is not listed here please contact us and tell us what support you need. We’ll be happy to help. We can also advise and direct you to appropriate materials or resources which can assist you in your studies. Please contact us to book an appointment. We look forward to hearing from you.

PHONE Bournemouth 205359, Poole 205956
 OPENING TIMES Monday – Thursday 9:00am – 5:00pm
 Friday 9:00am – 4:00pm


  • Do you need help choosing your next course?
  • Not sure your course is the right one for you?
  • Not sure about your career path and what to do next?
  • Need help applying to University?

The professionally qualified advice and guidance team are here to help you. We offer:

  • One to one career information, advice and guidance appointments to help you decide on your next steps
  • Guidance over the phone and via email
  • Drop in advice and guidance sessions
  • Links to other support services, courses or training providers.

The services we provide are impartial and confidential. If you would like to book an appointment or want any information or advice, contact the team using the details below, or by:

  • Coming to the Link at North Road, (Poole) or Lansdowne, (Bournemouth)
  • Take a look at Career Path or Career Planning on Moodle, where you will find career resources to help you manage your career.
  • Ask about the Shadowing Scheme

PHONE 01202 205896 (Bournemouth)
01202 205312 (Poole)


Our team of friendly and knowledgeable staff are here to help you find the information you need.  Our LRCs offer:

  • A wide range of printed and online resources to support your learning
  • Training sessions and online guides to sharpen your research skills
  • Bright, modern, IT-equipped spaces for quiet group work or independent study

LRC inductions, a list of frequently asked questions, online help guides and a list of useful resources for your subject area can be found on our Moodle page

Alternatively, you can ask your tutor to arrange group training sessions, or book a 15 minute one-to-one surgery to brush up on your information skills. We offer training in:

  • How to find information through the library catalogues
  • Finding and using online resources while at home or in the College – including library databases, online reports, electronic journals and eBooks
  • How to reference your work and avoid plagiarism
  • Evaluating the credibility of information on the internet
  • Structuring a research query – how to find information when the book you want is not available

Find us on Twitter at B’mouth & Poole LRCs!

PHONE Bournemouth 01202 205803
Poole 01202 205633
TEXT 07950 081388 Start your message with LRC followed by a space


Prevent is part of the Government counter-terrorism strategy. It’s designed to tackle the problem of terrorism at its roots, preventing individuals who are at risk of radicalisation from supporting or becoming terrorists themselves.

If you are concerned that you or someone you know is at risk of radicalisation, please contact the College Safeguarding team on the numbers below:

LANSDOWNE 07774974781
NORTH ROAD 07714851103
FULCRUM 07528364120